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    Privacy Policy

    Last updated: October 9, 2026

    1. Introduction

    PALMONITECH ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use National Accounts Classification & Balancing Tool services.

    2. Information We Collect

    2.1 Information You Provide

    • Account information (name, email address, phone number)
    • Payment information (processed securely through our payment providers)
    • Data you upload for classification or balancing
    • Communications with our support team

    2.2 Automatically Collected Information

    • Device information (browser type, operating system)
    • Usage data (features used, timestamps)
    • IP address and location data
    • Cookies and similar tracking technologies

    3. How We Use Your Information

    We use collected information to:

    • Provide and maintain our services
    • Process payments and manage subscriptions
    • Send service-related communications
    • Improve and personalize your experience
    • Comply with legal obligations
    • Detect and prevent fraud or abuse

    4. Data Sharing

    We may share your information with:

    • Service Providers: Payment processors (Stripe, PayPal, M-Pesa, Flutterwave), hosting providers, analytics services
    • Legal Requirements: When required by law or to protect our rights
    • Business Transfers: In connection with mergers or acquisitions

    We do not sell your personal information to third parties.

    5. Data Security

    We implement appropriate technical and organizational measures to protect your personal data, including:

    • Encryption of data in transit and at rest
    • Secure authentication mechanisms
    • Regular security audits
    • Access controls and monitoring

    6. Data Retention

    We retain your personal data only as long as necessary for the purposes outlined in this policy. Account data is retained while your account is active and for a reasonable period thereafter for legal and business purposes.

    7. Your Rights

    Depending on your location, you may have the right to:

    • Access your personal data
    • Correct inaccurate data
    • Request deletion of your data
    • Object to processing
    • Data portability
    • Withdraw consent

    To exercise these rights, contact us at [email protected]

    8. Cookies

    We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for the service to function properly.

    9. International Transfers

    Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

    10. Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of significant changes via email or through a notice on our website.

    11. Contact Us

    For questions about this Privacy Policy, please contact us at: